Refund Policy

Before Work Starts

If you cancel a service before our team begins work, you may request a refund.

Any third-party fees or costs already paid on your behalf may be deducted.

After Work Has Started

Once technical support, consultation, configuration, development, marketing, or other professional work has started, the service fee may become partially or fully non-refundable.

Completed Services

Payments are generally non-refundable when the service has already been:

• Completed
• Delivered
• Installed
• Configured
• Published
• Approved by the customer

Technical Support Services

A technical issue may sometimes remain unresolved because of hardware failure, unsupported software, damaged files, manufacturer restrictions, or other external factors.

If meaningful troubleshooting or support has already been provided, an unresolved issue does not automatically qualify for a full refund.

Project Services

For website development, CRM setup, cloud services, marketing, or other project-based work, completed project stages or milestones are generally non-refundable.

Subscription Services

Payments for an active subscription or service period are generally non-refundable.

Cancellation normally stops future renewals.

Third-Party Charges

Charges for services such as:

• Hosting
• Domains
• Advertising
• Software licenses
• Premium tools
• Cloud services

These charges are subject to the refund policies of the respective third-party provider.

Duplicate Payments

If you were charged twice or charged incorrectly, contact us so we can review the transaction.

Refund Processing

Approved refunds will normally be returned using the original payment method.

Bank or payment processor timelines may affect how quickly the amount appears in your account.

Contact Us

For refund or cancellation requests, contact Tech Support Services through:

Website: www.tech-support.services