Terms & Conditions
These Terms and Conditions apply when you use the Tech Support Services website or purchase our services.
By using our website or services, you agree to these Terms.
Our Services
Tech Support Services may provide services including:
- Remote technical support
- Computer and software assistance
- Cloud and server services
- CRM support
- Website development
- Digital marketing
- SEO and advertising support
- Business technology consulting
The exact scope and price of each service may be confirmed through a proposal, invoice, email, or service agreement.
Customer Responsibilities
Customers must provide accurate information and the access required to complete the requested service.
Customers are also responsible for keeping backups of important data and ensuring they have permission to request work on any device, website, account, or system.
Remote Technical Support
Some services may require remote access.
By allowing remote access, you confirm that you are authorized to provide access to the relevant device or system.
We will use access only for the requested service.
Service Results
We make reasonable efforts to resolve technical issues and complete agreed services.
However, we cannot guarantee that every issue can be resolved because problems may involve hardware failure, third-party restrictions, unsupported software, network conditions, or other factors outside our control.
Payments
Customers must pay the amount agreed for the selected service.
Additional work outside the original scope may involve additional charges.
Third-Party Services
We may work with third-party software, hosting companies, cloud providers, manufacturers, advertising platforms, and other technology providers.
Tech Support Services is an independent service provider unless otherwise clearly stated.
Digital Marketing Results
For SEO, PPC, social media, and other marketing services, we do not guarantee specific rankings, traffic, leads, sales, or advertising results.
Intellectual Property
Website content, branding, graphics, and original materials owned by Tech Support Services may not be copied or commercially reused without permission.
Limitation of Liability
To the extent permitted by law, Tech Support Services will not be responsible for indirect losses, lost profits, business interruption, or problems caused by third-party services or pre-existing technical conditions.
Refunds
Refund and cancellation requests are handled according to our Refund Policy.
Changes to These Terms
We may update these Terms when our services or business practices change.